"Richard was exemplary, went above and beyond to get me the best deal and kept me updated regularly so I knew what was going on. He acted fast, was open and honest and gave great advice, certainly far better than my last adviser, and is a lesson in how things should be done. As such I have absolutely no hesitation in recommending Mortgage-Partnership. Thanks again Richard."
"Many thanks to Tom and his team for an outstanding service, very professional. No problem was ever too great. They were very patient, helpful and a super efficient service. Well done all."
"Superb service from Tom who went above and beyond when there were a couple of conveyancing problems, not of Tom or the companies doing. Very informative service, not only picking the best product for us but their handling of the admin made sure we got the best deal possible. Excellent all round - Thanks"
"We were so pleased with the service we had from Richard regarding our Equity Release that we are now using them for our daughter's mortgage too - and I have to say Tom is equally as good. I have no doubt in recommending Equity Release and Mortgage Partnership for anyone requiring these services."
"Excellent customer service, with easy-to-understand answers to my questions. Always a prompt reply to questions as well. A great job all round!"
"I would like to thank Richard and his team for being very helpful and making everything go so smoothly , very professional with a personnel touch ,at the end of the phone when needed would highly recommend."
"Could not fault Tom Evans’ service. From start to finish he was super helpful and professional. Our case was not straight forward and he went back and forth with the lender and valuer to try and obtain a solution. Will not hesitate to use him again when we next remortgage! Thanks Tom!"
"I was looking to raise equity quickly to fund an auction purchase with a time critical completion date. Having contacted MERP late on a friday afternoon, I had the mortgage offer in my inbox by the following tuesday morning. Could not have expected a better result, I'll be recommending Tom & Richard to anyone who needs their service."
"I am so glad I contacted the Equity Release and Mortgage Partnership, especially Richard Wylder. I had been let down so many times with false promises and ridiculous costs. I came across this company by chance, the best thing I ever did. They were quick, professional, and told the truth for a change. They were very helpful, advising of better and cheaper means of getting the deal I wanted, sometimes reducing their commission in the process. Richard went above and beyond to help me in every way. Thank you Richard."
"We have been dealing with a complicated house move which required a lot of work. We were so lucky to have Tom Evans handling our case. He has been instrumental with communications, talking is through each and every step. Tom has been on hand whenever we have called and helped us over the many hurdles we have faced. We are genuinely so grateful to have had Tom by our sides throughout this process. As a company they have been very supportive and Tom has gone above and beyond. Truly truly grateful. Would highly recommend them to all."
"Our mortgage was due for renewal as our fixed term was coming to an end. Tom was extremely punctual in ensuring our new offer was accepted in time for the swap over. As we were going with a new provider a valuation was required, this is something Tom helped to arrange this alongside the solicitors. I would highly recommend this company and will continue to use them in future endeavours."
"After having been badly let down by so called equity release “experts”, we contacted Richard and he managed the whole process efficiently and professionally. He was super helpful and informative, answered any queries we had and kept us upto date every step of the way.Would highly recommend! Thankyou Richard"
"I started the process of equity release last year in order to raise funds to repair and improve my very tired house. Unfortunately the parts of my home that needed the most work were the parts that prevented me from obtain the funds. Richard Wylder was recommended to me by a neighbour who praised him highly for his work on a re-mortgage. Richard advised me to try for a bridging loan in order to do the improvements before re-trying for equity release. He was a total delight to work with, professional, knowledgeable, fun and available at all times."
"MIRACLE’S DO HAPPEN in 2021 - What my wife and I thought was going to be an impossible task. We were proved wrong, when we put our trust in the team at Equity Release and Mortgage Partnership. As older people, ours was a complexed situation, but we were put at ease by Richard and Tom from the beginning. If we didn’t understand anything, and needed to talk things through throughout the process, they were there at the end of the phone. I would certainly recommend them to anyone."
"Dealt with Tom on a purchase in 2021 as a first time buyer, it was really easy and he really explained what was going on."
"As a first time buyer I wanted a broker who could provide a single point of contact and a personalised service and Mortgage Partnership offered just that. Richard was brilliant in talking through my options based on my affordability and LTV and found me a competitive rate. Tom then helped submit the application and kept me up to date at each stage of the process. Both were always responsive to emails and provided clear answers to my questions. I would absolutely recommend them."
"Tom was my advisor and he couldn’t have been more helpful! If I didn’t understand something he made sure he went through it until I did! He was always just a phone call away! And really went the extra mile to make sure things went through smoothly! You can really trust these guys are going to get the job done!"
"When I first found Richard Wylder as a mortgage broker, I'd had a lot of problems, mostly due to a local authority's computer systems being hacked, and was on the point of losing both my sale and purchase. But Richard came up with a scheme, and although I was wary at first, he went to a huge amount of trouble to help me, and did get me the deal I wanted. He was patient when I kept contacting him to push things along, and nothing was too much trouble. I would certainly recommend his services."
"Excellent and professional service. Investment mortgages are tougher nowadays but these folks go the extra mile and then some. Highly recommended."
"This company are on the button, explore all avenues, they are thorough, helpful and deliver their promises. They have in my experience been polite and helpful. Getting a mortgage can be stressful but they were charming and I felt I was in good hands throughout I will use them again and certainly recommend them."
"Superb service from the team. Complex mortgage requirement but they approached it with true professionalism. Good communication throughout and a pleasure to use their services."
"We started to think about moving house about a year ago and needed mortgage advice on available options open to us. We had been fortunate enough to have Richard recommended to us when we were planning on our daughter going to university for 5 years and how we would manage financially and pay a large mortgage. We contacted Richard again to talk through potential mortgages and what would be the best option for us. Tom and Richard offer a personalised approach and find a mortgage that fits with your needs/situation rather than you having to having to accept a mortgage to fit with the bank/building society’s agenda."
"Richard and Tom are the only people I trust with the biggest investments I will make. My position was overly complicated involving houses held in a limited company and buying a heavily leveraged Home. All the paperwork involved was bewildering, not that I did a thing! Through the process the guys walked me through every step and now 2 years on, we are extremely happy in our new home - awesome guys, just awesome!"
"Richard and Tom have been absolutely amazing in helping us to achieve our goals. My husband and I had what can only be described as a very tricky and complicated application and we had been to many other companies that we are unable to help us. I literally cannot thank them enough. Tom is always on hand to respond to any queries, constantly willing to give much-needed advice and guidance that continues after we received our offer. This is the reason you invest in a good mortgage broker!"
"Richard was our mortgage broker for our recent home purchase. We can only describe him as a live saver! In spite of both of us having good paying, very secure jobs (even during the pandemic) and also have substantial savings, we were having trouble setting up a mortgage. Our bank had been stringing us along for two months. In desperation we decided to start again with a mortgage broker. We contacted Richard on a Friday evening, he worked through the weekend making sure he had everything and we got a commitment from a new bank literally a week later!"